Upholstery & Grips should be cleaned with a mild soap and warm water or a non-ammonia, non-alcohol based cleaner (Alpha HP, Pure Green 24, or Simple Green are examples). **Avoid spraying cleaners on guide rods, pulleys, and weight stacks.
Use Antibacterial Soap (dish soap/Dawn) & hot water or disinfectant sprays and wipes such as Alpha HP, Pure Green, or Simple Green that DO NOT Contain Ammonia or Alcohol
For cleaning touch screen displays, use distilled water in a spray bottle. Spray distilled water onto a soft, clean, dry cloth and wipe display until clean and dry. For very dirty displays, adding vinegar is the recommended option. For additional disinfecting, spray Alpha HP, Pure Green, or Simple Green solutions onto a soft towel and wipe clean. Ensure that you immediately wipe dry to avoid pooling of liquid or moisture in the console.
Staff and members can use “Simple Green” or similar sprays to clean dumbbell handles and some barbells (depends on barbell’s finish).
Staff & members can use antibacterial soap or dish soap (Dawn) and warm water to wipe off bars and dumbbells– make sure to wipe dry after to avoid rust. Other sprays and solutions are likely to eventually cause rusting of bars and handles.
Recommendations For Things To Do In Your Fitness Center During a Shutdown Period & Ways to Become More Efficient & Effective in Your Fitness Center Operations:
This record keeping system will save you a great deal of time in the event that someone reports that a piece of equipment needs service – they can identify the machine by the decal and you can quickly pull-up your spreadsheet to retrieve the serial number and report any service needs with ease. You’ll also have an accurate history of delivery dates, invoice references, and warranty statuses. **for commercial fitness equipment each service request and question will require that you provide the make, model, and serial # to ensure accuracy of information and therefore having these records in an easily accessible document for quick reference will make these requests more easily completed and responses provided more quickly.
At the start or end of each month record the usage stats from the consoles on your cardio equipment – hours and miles if available. This provides a reference point to see which types and models of equipment are used the most and what times of year specific types are in higher demand. Recording both distance and hours allows you to determine the intensity with which the equipment is being used (ie walk, jog, run, or leisurely pedaling vs. high intensity use).
You can then use this information to determine if specific individual pieces of equipment are popular because they are preferred for their feel and function or if they happen to be placed in a desirable location – such as in front of a TV, window, or fan – non-equipment related factors that might determine usage.
Reviewing these usage stats allows you to determine if you should be rotating equipment, for example if you have 5 treadmills of the same age, make and model and Treadmill #1 and #2 were used twice as much as Treadmill #4 & #5, you would move #1 & #2 into the spots of #4 and #5 so that the equipment lasted longer (#4 & #5 would then go to where #1 & #2 came from). Rotating equipment positions every 1-3 months is recommended depending on the overall usage and the disparity in usage based on where the equipment was located.
Using your strength equipment for 1 set each week allows you to determine if guide rods and weight stacks are lubricated and working properly, whether seat and pad adjustments are smooth, and identify any other service needs.
Another benefit of getting on your equipment is that you are experiencing what your members experience. You might realize that your equipment is out of date, doesn’t fit users properly, or has outdated movement mechanics that need to be upgraded through replacements. Maybe you’ll realize that the spray bottles are too close to a certain piece of equipment and the users of that piece get sprayed every time someone sprays a cleaning cloth at that spray. Maybe the oscillating fans don’t quite reach the cardio equipment you intended them to and they need to be moved. There are many things you can learn by putting yourself in your members’ shoes and experiencing what they experience and therefore make improvements to the overall quality of your facility.
Getting on strength and cardio equipment also gives you the visual perspective of a member…maybe the equipment is awkward to get on when a person is on the adjacent piece or perhaps it is facing the wrong way and creating undesirable lines of sight - what are members looking at when they are on the strength equipment? Does your chest press face the stretching area, and therefore in between chest press sets are those members staring directly at the people stretching and doing core work that has put them in body positions that they’d rather not have people seeing them in? Are people avoiding using certain machines because the user on the piece of equipment across from them is staring them in the face. Anything you can do to make people more comfortable and feel less like they are being watched by others is going to increase your patronage and encourage use of your facility and equipment.
You might also have equipment that has maintenance needs and no one has said anything…we’ve all been to fitness centers where the members know something is broken and they avoid it, but the staff is completely unaware. Don’t rely on your members to tell you what’s in need of service – be proactive and try the equipment for yourself. Members expect the staff to know more about the equipment and facility than they do and appreciate when staff are proactive and identify any potential issues as soon as they arise.
If you record your usage statistics and rotate the equipment as discussed previously, you’ll have concrete data on what equipment should be placed in various locations. By getting on your equipment as outlined in bullet point #3 you will have further insight as to whether your equipment is located in the correct position in your facility. Based on these 2 factors, you might want to reconfigure the arrangement of your fitness equipment to maximize space, usage and traffic patterns, and ensure member comfort while using the equipment.
Moving equipment is a big project and using a layout program or reaching out to your Johnson Fitness Contact is one way to have a layout design created at no charge. The benefit of these layouts is that the equipment and room are both to scale, so you can see whether things will fit into place before you move them and avoid having to move things multiple times. **If requesting a layout plan, please provide the dimensions of the room, the location of doorways, windows, TVs, and other such objects, along with an equipment list.
Knowing how many plates, bands, kettlebells, mats, etc. that you have can help you plan in advance as these items are worn or resistance levels needed change (do you need more and heavier kettlebells now that you’ve been running kettlebell classes for 3yrs and members are getting stronger?). If you can order equipment ahead of it needing to be replaced, that is the best way to avoid disruption in your classes. If you have 30 class participants and only 30 bands, if one breaks, then one participant must go without a band. Tracking and recording studio class inventory after each “season” or “session” is recommended. This gives you an inventory record at the start and end of each session and you can have staff report broken or worn equipment throughout the session. If you find that during each session you typically wear through 10 bands, then you know to order those in advance to prepare for the next session. This also helps with budgeting each year.
Some preventative maintenance is very basic such as vacuuming out treadmill motor compartments or lubricating the guide rods on strength equipment – and some is more extensive such as replacing belts and decks, tightening cables on strength equipment, or checking internal components on cardio equipment. Preparing your equipment for the facility re-opening will ensure you are putting your best foot forward when members are returning. Whether performed by yourself, an in-house technician or a Johnson Fitness Certified Service Technician, preventative maintenance is one of the best investments you can make in ensuring the longevity of your equipment and avoiding equipment down time by getting ahead of any issues occurring due to worn components. For information on preventative maintenance services and options please feel free to contact your Johnson Fitness Commercial Account Manager directly.
For detailed cleaning instructions please click here:
This article will cover proper cleaning products and procedures. More general cleaning instructions will follow here.
Beyond cleaning the equipment itself, a closed facility provides the perfect opportunity to clean the “hard to reach” and neglected areas. These include:
Lights: Many facilities have high ceilings and suspended light fixtures that are too high for cleaning by the regular fitness staff. You may even need a lift or ladder to get the lights clean, but these should also be addressed by your staff or facilities team at least once per month and especially during a shutdown period. Facilities without windows will benefit from this the most, but keeping the lights clean is one way to enhance the mood of your members, particularly in a northern climate where the daylight hours can be painfully short and devoid of sunlight. If you’ve ever been in a fitness center at night and feel like you’re closer to taking a nap than doing the next set, take a look at the overhead lights – are they bright and vibrant or dull and covered by dust? Lighting can have a significant impact on energy levels and mood, particularly in a fitness center setting.
In-Store (In-Box) Pickup - Free
Delivery of your item(s) to your selected local retail store. Your selected retail store will contact you when your items(s) is in store, ready to be picked up. The item(s) will be in box, and does not include assembly - unless clearly stated.
Standard Delivery - Free
Delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. This method is not available for accessories - see accessory shipping below.
Threshold Delivery - $149.00
Delivery of your item(s) into the first door of the address or the lobby of an apartment or condo. This method places products on the first dry area of the recipient's property to ensure protection from the elements.
Delivery & Installation - $199.00
Delivery of your item(s) into any room you choose and assembled by a team of professional delivery and assembly technicians. All packaging will be hauled away.
Accessory Shipping - $9.95
Delivery of your item(s) to ground level front or back door, garage, or apartment building lobby.
Item(s) listed as on display at your local store can be purchased and are usually delivered within 7-14 days, but will not exceed 90-days of purchase.
Merchandise Returns will be accepted for 14 days provided the product is still in it's unopened original packaging. No returns will be accepted after 14 days from date of possession. Merchandise Returns will be accepted on products that are built or out of original packaging for a period of 7 days from date of possession. All products returned within 7 days of possession built or in open box or out of original packaging will incur a 25% restocking fee. This applies to products delivered or picked up at a store or distribution center. Products must include all original paperwork and manuals. Merchandise Returns will be accepted on products that are built or out of original packaging from day 8 to 14 of possession. All products returned within 8 to 14 days of possession built or in open box or out of original packaging will incur a 35% restocking fee. This applies to products delivered or picked up at a store or distribution center. Products must include all original paperwork and manuals. No returns will be accepted on any Free weight products including dumbbells, adjustable dumbbells, bars, weight plates, and free weight benches. No returns will be accepted on any accessories. All floor model, pre-built, or used products will incur a 35% restocking fee from date of possession up to 14 days.No returns on special order products. Delivery fees are non-refundable on delivered product.
Lines of Credit
Call, visit or email your nearest Johnson Fitness & Wellness store to apply for financing with Wells Fargo.
+Subject to credit approval. Ask for details.
Rates are between 0-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available everywhere, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. Estimated payment amount may exclude taxes and shipping. For licenses and disclosures, including information for New Mexico residents, see affirm.com/licenses. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.